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Privacy Policy

We care about your privacy. This privacy policy outlines what information we collect at this web site and how we use it. This site is administered by Air Canada Vacations Photo Books.

What Information we Collect

There are many places on this site where you can share your personal information with us.

Registration

Our site gives you the opportunity to register with us. Registration is required before certain site features can be used. Our registration forms request general contact information including your name, email address, and password. Your email address is also your site username.

For our internal purposes, we use this information to communicate with you and provide services to you, and to provide a more personalized experience on our site. For example, your registration allows you to access features of the site including an online store, concert information, promotions, etc. We use aggregate demographic and profile information about our audience in order to improve our service, for marketing purposes and/or for industry reporting purposes.

Anti-Spam

We are against spam and work hard to ensure that all communications we sent out are targeted to interested audiences that we have permission to contact.

We will occasionally send you further emails if additional features or functionality are added to the site. We will never send you advertising or promotional offers unless you have asked for or opted-in to these communications.

If you would no longer like to receive communications email support@contac-entertainment.com with the word “UNSUBSCRIBE” in the subject line.

Communications with Us

We have features where you can submit information to us (such as when contacting us with a question or feedback). We will retain your emails and other information you submit to us for our internal purposes and to help us to serve you better.

Communications with Friends

We may offer features where you can send information to others, such as a “Tell A Friend” feature. We will use the contact information you enter for your friends to send the email.

Automatic Data Collection

Our web sites have features that automatically collect information from users to assist us in creating sites that honour our users’ preferences and serve their needs.

Some of our sites use cookies, which are small data files containing information about the user that are stored on the user’s hard drive. Some cookies are used to make login to our sites easier (such as by remembering usernames and passwords. If users reject cookies, they may be limited in using some areas of our sites. Cookies can also enable us to track users’ movements and target their interests to enhance their experience at our sites.

For our internal purposes, we may gather information such as the date, time, browser type, navigation history, and IP address of all visitors to our site(s). We use this information for our internal security audit log, trend analysis, and system administration, and to gather broad demographic information about our user base for aggregate use.

With Whom Your Information is Shared

Other than as set forth in this policy, we do not share your personally identifiable information with other companies, apart from our suppliers and distributors involved in providing our service to you, and which agree to use it only for that purpose and to keep the information secure and confidential. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property.

We may share (provide and receive) aggregate information, which is not personally identifiable, with others. This information may include demographic data such as the gender and/or geographic location of groups of users, but it will not include personal information (such as your name or email address). We use aggregate demographic information about our audience in order to improve our service, for marketing purposes and/or industry reporting purposes.

Choice

Our sites may provide you the opportunity to choose to receive communications from us or from third parties at the point where we request information about you.

Access

If a user’s personally identifiable information changes, we endeavour to provide a way to correct or update that user’s personal data. Please feel free to contact us at support@contac-entertainment.com if you have any questions regarding making changes to your data.

Data Collection from Children

We do not knowingly collect personal information from children under 13 without appropriate parental notice and consent. If you are under 13, please do not attempt to use this site or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@contac-entertainment.com. We are committed to protecting children’s privacy.

Security

Security for all personally identifiable information is extremely important to us. We store your personal information securely, and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction.

Links

We may provide links to other sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.

Privacy Policy Changes

We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this policy from time to time.

Contact

If you have any questions or complaints about our privacy practices, please feel free to contact us at support@contac-entertainment.com.

 

Why Contac Entertainment?

Because with Contac Entertainment you can take your vacation from ordinary to extraordinary. Add tickets to blockbuster concerts, Broadway shows, popular tourist attractions and unforgettable excursions! Plus, with Contac Entertainment you get to save time & money and experience more.

As per the Terms and Conditions found at the bottom of every Contac Entertainment page, the issuance of a Voucher by Contac Entertainment is final. There are no refunds, credits, exchanges, or cancellations of a Voucher once it has been issued by Contac Entertainment. A Voucher is like cash - a destroyed, lost or stolen Voucher cannot be reprinted, reissued or refunded. A Voucher may be redeemed only once and only by the Attraction Operator. Before purchasing a Voucher, You should confirm that the information that a Voucher contains is accurate.

We’re always adding new dates and times as they are made available to us, so it’s a good idea to check back with us if you don’t see the dates you are looking for.

Because in some cases, tours or activities offer discounts for children, infants or seniors and we want to make sure you receive the best price possible. There’s no need to enter the ages of adults.

You will be prompted to select the number and age of travelers for each tour you book and these may differ for each order you place. You can also remove all items from your shopping cart to erase your current itinerary and create a new one immediately.

For each booking you make and confirm, you must print a voucher which will be used for presentation and redemption at the given destination. The voucher is your ticket and your proof of purchase, so make sure you keep it in a safe spot with the rest of your travel documentation. Contac Entertainment will send you an email with your voucher once your booking is confirmed.

Our pricing is updated constantly to ensure you get the lowest price available online or at your destination -- 100% guaranteed! Our guarantee protects you two ways. First, if you find a lower price for the same tour or activity offered by the same operator (priced in the same currency) within 72 hours of booking, send us the details and we'll refund the price difference. No gimmicks, no exceptions.

Second, we also protect you against arriving at a destination and finding the same tour or activity offered at a lower price from our operator. If you do happen to find a lower price direct from our operator, simply send us the details and we'll refund the price difference. It's that easy.

's prices are 100% guaranteed to be the lowest. Here's why:

  • No hidden costs - the price you see is the price you pay
  • If you find the same tour or activity sold for less, anywhere, we will refund the difference
  • You won't find it cheaper in the destination. We guarantee it!

With Contac Entertainment you always get a great deal, guaranteed low prices and unmatched flexibility. Did you also know that Contac Entertainment offers:

  • Change your travel dates free of charge, as long as you notify us 72 hours ahead of your scheduled departure. (In some cases a fee may be levied by the individual supplier / operator, but never by Contac Entertainment .)
  • Cancel your activity without paying a Contac Entertainment penalty, simply by notifying us at least 7 days ahead of your scheduled departure. (In some cases a fee may be levied by the individual supplier / operator, but never by Contac Entertainment.)
  • Earn frequent flyer miles on all qualified bookings

No matter where in the world you are traveling, planning and booking your travel activities before leaving home can mean the difference between a fulfilling holiday experience and a disappointing one!

When you pre-book with Contac Entertainment, you are much less likely to miss out on popular tours or shows that sell out in advance. If it’s important to you, why take a chance? Pre book to lock in your tickets and peace of mind.

And because we only provide access to reputable operators that are hand selected by travel experts who routinely screen each experience for quality, value and service, you can always book with confidence.

Why settle for ordinary when extraordinary is right at your fingertips! View Australia’s Ayers Rock from a helicopter, swim with the dolphins in Cancun, ride a bike through the streets of Paris or see your favourite artist perform in China … you name it!

With you can book thousands of different travel experiences: adventure activities, city tours, off-the-beaten path experiences, educational tours, family-friendly activities, theatre and show tickets, city passes, day trips and more.

It’s simple, really. With you’re guaranteed to make your travel experience an unforgettable one.

If you use a Yahoo!, AOL, Hotmail or Gmail email address you need to add our customer service email address to your address book.

Our 24/7 email address is support@econtacentertainment.com.

Hotmail, America Online, Yahoo! and Google email addresses are very popular and as a result receive a large amount of spam, or junk email. For this reason they have junk mail filters that in some cases only allow those email addresses that are in your address book to arrive in your inbox.

For this reason it is important that support@econtacentertainment.com is added to your address book so that you receive any booking information or other important emails from us that relate to any tour or activity you have booked online with Contac Entertainment.

Please note: Please close this window when you are finished reading and you will be returned to Contac Entertainment's secure Online Booking System.

At Contac Entertainment we are committed to maintaining the integrity and security of your personal information.

We use industry-standard encryption protocols when receiving and transferring your personal information. In fact, when you send personal information to us over the Internet, we first require that a "secure session" be established using Secure Socket Layer (SSL).

Your personal information is stored in secure operating environments that are not accessible to the general public. We have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information by our employees or third parties.

Please fill out the form below and one of our experts will get back to you within 48 hours.

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