Search

Need help?

Click here to submit your question to our team of experts, or call 1-800-667-8197.

Terms & Conditions

Contac Entertainment Tours and Attractions Restrictions

  1. The following Tours and Attractions restrictions ("T & A Restrictions") shall apply to a voucher ("Voucher") issued by Contac Entertainment to you ("You") in connection with an attraction or service ("Attraction") operated by an independent operator ("Attraction Operator") of such Attraction. You must be at least 18 years of age and able to enter into binding contracts. You shall be deemed to have the authority to act on behalf of and to bind the person named on the Voucher to these T & A Restrictions. Acceptance or usage of a Voucher shall be deemed as the acceptance by You and the person named on the Voucher to these T & A Restrictions.
  2. A Voucher, when issued by Contac Entertainment and presented to the Attraction Operator, shall entitle the person named on the Voucher, subject to these T & A Restrictions, to use the Attraction described in the Voucher. The Attraction Operator will verify the identity of the person named on the Voucher prior to accepting the Voucher; and may require a signature from such named person. The person named on the Voucher will be required to present a government-issued photo ID to the Attraction Operator. Admission to the Attraction will be denied if the Voucher and a matching photo ID are not provided to the Attraction Operator.
  3. A Voucher will be valid only on the dates indicated on the Voucher and shall expire on the later of those dates. A Voucher may not be redeemed outside of the dates indicated on the Voucher.
  4. Upon issuance of a Voucher by Contac Entertainment , Your credit card shall be charged for the full amount immediately. The total price charged will include all taxes and fees. Gratuities and incidental charges, such as parking, food and drink, unless otherwise specified, are not included.
  5. A Voucher is valid for redemption only by the person named on a Voucher. A Voucher has no cash value and cannot be assigned, or transferred, in whole or in part.
  6. The issuance of a Voucher by Contac Entertainment is final. There are no refunds, credits, exchanges, or cancellations of a Voucher once it has been issued by Contac Entertainment . A Voucher is like cash - a destroyed, lost or stolen Voucher cannot be reprinted, reissued or refunded. A Voucher may be redeemed only once and only by the Attraction Operator. Before purchasing a Voucher, You should confirm that the information that a Voucher contains is accurate.
  7. An Attraction may not be appropriate for all ages or for individuals with certain medical conditions. Usage of an Attraction may be subject to codes, rules or regulations (collectively, "Attraction Rules") established by the Attraction Operator. Failure to comply with such Attraction Rules may result in denial of admission to or removal from the Attraction. Other restrictions, terms and conditions may apply. You should contact the Attraction Operator for details.
  8. Contac Entertainment is not responsible for any technical, printing, typographical or other errors associated with the description, depiction, availability, or pricing of an Attraction. Availability and price quotations for an Attraction are subject to change without notice until a Voucher has been issued. Prices listed on a Voucher are per person, unless otherwise specified.
  9. Attraction availability may change after a Voucher is issued. When Contac Entertainment is informed in advance of a significant change to the availability of an Attraction, Contac Entertainment will use reasonable efforts to notify You. In the event an Attraction is canceled, rescheduled or postponed by the Attraction Operator, You should immediately contact Contac Entertainment .
  10. Contac Entertainment reserves the right to modify and otherwise change these T & A Restrictions at its own discretion. Except as provided for in the preceding sentence, no amendment, modification or waiver to these T & A Restrictions shall be binding on Contac Entertainment unless made in writing and signed by an authorized officer of Contac Entertainment .
  11. The Attraction Operator is an independent contractor of an attraction consolidator. The attraction consolidator is an independent contractor of Contac Entertainment . The Attraction Operator or the attraction consolidator, and their owners, operators, contractors, and employees are not agents or legal representatives of Contac Entertainment for any purpose and have no authority to act for, bind or commit Contac Entertainment . The Attraction Operator, and its owners, operators, contractors and employees are solely responsible for the use and operation of the Attraction, and all actions or events occurring prior to, during, at or after, the Attraction.
  12. YOU ACKNOWLEDGE THAT THE USE OR ENJOYMENT OF THE ATTRACTION MAY BE HAZARDOUS AND INHERENTLY RISKY, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE PERSON NAMED ON THE VOUCHER WILL ASSUME ALL RISK OF INJURY OR DEATH ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION OF THE ATTRACTION, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE ATTRACTION.
  13. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Contac Entertainment SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY OR DEATH; LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY; OR OTHER LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION OF THE ATTRACTION, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE ATTRACTION.
  14. These T & A Restrictions constitute the entire and only understanding between the parties, and replace any prior understandings or agreements (whether oral or written) relating to the subject matter hereof. The failure of Contac Entertainment to exercise any of its rights, shall not be construed as a waiver or relinquishment of the future performance of any of its rights, and Your obligations with respect to such future performance shall continue in full force and effect.
  15. Contact: support@contac-entertainment.com

Why Contac Entertainment?

Because with Contac Entertainment you can take your vacation from ordinary to extraordinary. Add tickets to blockbuster concerts, Broadway shows, popular tourist attractions and unforgettable excursions! Plus, with Contac Entertainment you get to save time & money and experience more.

As per the Terms and Conditions found at the bottom of every Contac Entertainment page, the issuance of a Voucher by Contac Entertainment is final. There are no refunds, credits, exchanges, or cancellations of a Voucher once it has been issued by Contac Entertainment. A Voucher is like cash - a destroyed, lost or stolen Voucher cannot be reprinted, reissued or refunded. A Voucher may be redeemed only once and only by the Attraction Operator. Before purchasing a Voucher, You should confirm that the information that a Voucher contains is accurate.

We’re always adding new dates and times as they are made available to us, so it’s a good idea to check back with us if you don’t see the dates you are looking for.

Because in some cases, tours or activities offer discounts for children, infants or seniors and we want to make sure you receive the best price possible. There’s no need to enter the ages of adults.

You will be prompted to select the number and age of travelers for each tour you book and these may differ for each order you place. You can also remove all items from your shopping cart to erase your current itinerary and create a new one immediately.

For each booking you make and confirm, you must print a voucher which will be used for presentation and redemption at the given destination. The voucher is your ticket and your proof of purchase, so make sure you keep it in a safe spot with the rest of your travel documentation. Contac Entertainment will send you an email with your voucher once your booking is confirmed.

Our pricing is updated constantly to ensure you get the lowest price available online or at your destination -- 100% guaranteed! Our guarantee protects you two ways. First, if you find a lower price for the same tour or activity offered by the same operator (priced in the same currency) within 72 hours of booking, send us the details and we'll refund the price difference. No gimmicks, no exceptions.

Second, we also protect you against arriving at a destination and finding the same tour or activity offered at a lower price from our operator. If you do happen to find a lower price direct from our operator, simply send us the details and we'll refund the price difference. It's that easy.

's prices are 100% guaranteed to be the lowest. Here's why:

  • No hidden costs - the price you see is the price you pay
  • If you find the same tour or activity sold for less, anywhere, we will refund the difference
  • You won't find it cheaper in the destination. We guarantee it!

With Contac Entertainment you always get a great deal, guaranteed low prices and unmatched flexibility. Did you also know that Contac Entertainment offers:

  • Change your travel dates free of charge, as long as you notify us 72 hours ahead of your scheduled departure. (In some cases a fee may be levied by the individual supplier / operator, but never by Contac Entertainment .)
  • Cancel your activity without paying a Contac Entertainment penalty, simply by notifying us at least 7 days ahead of your scheduled departure. (In some cases a fee may be levied by the individual supplier / operator, but never by Contac Entertainment.)
  • Earn frequent flyer miles on all qualified bookings

No matter where in the world you are traveling, planning and booking your travel activities before leaving home can mean the difference between a fulfilling holiday experience and a disappointing one!

When you pre-book with Contac Entertainment, you are much less likely to miss out on popular tours or shows that sell out in advance. If it’s important to you, why take a chance? Pre book to lock in your tickets and peace of mind.

And because we only provide access to reputable operators that are hand selected by travel experts who routinely screen each experience for quality, value and service, you can always book with confidence.

Why settle for ordinary when extraordinary is right at your fingertips! View Australia’s Ayers Rock from a helicopter, swim with the dolphins in Cancun, ride a bike through the streets of Paris or see your favourite artist perform in China … you name it!

With you can book thousands of different travel experiences: adventure activities, city tours, off-the-beaten path experiences, educational tours, family-friendly activities, theatre and show tickets, city passes, day trips and more.

It’s simple, really. With you’re guaranteed to make your travel experience an unforgettable one.

If you use a Yahoo!, AOL, Hotmail or Gmail email address you need to add our customer service email address to your address book.

Our 24/7 email address is support@econtacentertainment.com.

Hotmail, America Online, Yahoo! and Google email addresses are very popular and as a result receive a large amount of spam, or junk email. For this reason they have junk mail filters that in some cases only allow those email addresses that are in your address book to arrive in your inbox.

For this reason it is important that support@econtacentertainment.com is added to your address book so that you receive any booking information or other important emails from us that relate to any tour or activity you have booked online with Contac Entertainment.

Please note: Please close this window when you are finished reading and you will be returned to Contac Entertainment's secure Online Booking System.

At Contac Entertainment we are committed to maintaining the integrity and security of your personal information.

We use industry-standard encryption protocols when receiving and transferring your personal information. In fact, when you send personal information to us over the Internet, we first require that a "secure session" be established using Secure Socket Layer (SSL).

Your personal information is stored in secure operating environments that are not accessible to the general public. We have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information by our employees or third parties.

Please fill out the form below and one of our experts will get back to you within 48 hours.